Can I still order packaging across the lockdown levels?

Yes, we are an essential service provider and if you are too, then there is no problem at all. Under Levels 3 and 2, if you are conducting contactless delivery or Click and collect services, then you can absolutely use our products to do so. In fact we recommend it! 


Is there a change in delivery?

Yes, but only slightly. As there is a heavy workload in our warehouse facility we have changed the order cut off for next working day delivery to 2PM. 


How are you delivering safely?

Our Innocent drivers in Auckland are using contactless deliveries to ensure there is limited contact between themselves and our customers. The courier providers we use are adhering to strict social distancing rules and wearing protective equipment whenever possible.


For more information please have a look at the below link from the Ministry of Business:


Thanks, Team Innocent

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