Can I still order packaging across the lockdown levels?

As we are an essential service provider and if you are too, then you can still order and receive packaging across all the lockdown levels. At Level 4, the order cut off time for next day delivery has been amended slightly to 12 midday. Under Levels 3 and 2, if you are conducting contactless delivery or click and collect services, then you can absolutely use our products to do so. In fact we recommend it! 


Is there a change in delivery?

Yes, but only slightly. As there is a heavy workload in our warehouse facility we have changed the order cut off for next working day delivery to 12PM. 


How are you delivering safely?

The courier providers we use are adhering to strict social distancing rules and wearing protective equipment whenever possible.


How can I contact you?

Our Auckland office will also be closed, however our team will continue to operate throughout all alert levels. Get in touch and one of our team will say hello, we’d love to hear from you.

+64 9 523 3870


For more information please have a look at the below link from the Ministry of Business:




Thanks, Team Innocent

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